Forum Discussion
EdgeITGuy
Aug 21, 2023Copper Contributor
Mobile app protection policy question
I have enforced the Outlook pin requirement with it to lock after 120 mins of idle on all mobile devices. Is there a way to make a policy to allow the device to continue to check for emails and use d...
Ebuke_Okwese
Aug 28, 2023Brass Contributor
Can you provide a screenshot of what your app protection policy settings? And how many devices is this issue present on?
My best guess is that it's related to how that user configured notifications on their device.
It could be something as simple as they have cellular access off for Outlook so it only works on Wi-Fi; iOS/iPadOS is very aggressive in killing background Wi-Fi usage.
My best guess is that it's related to how that user configured notifications on their device.
It could be something as simple as they have cellular access off for Outlook so it only works on Wi-Fi; iOS/iPadOS is very aggressive in killing background Wi-Fi usage.
EdgeITGuy
Nov 06, 2023Copper Contributor
I disabled it for now, not had the time to troubleshoot.