Forum Discussion

JonasB's avatar
JonasB
Brass Contributor
Aug 12, 2019

macOS troubleshooting - Deploy Printix with Intune

Hello all and mac pro's

 

Problem with deploying Printx with Intune:
Printx 

Following this guide:

https://manuals.printix.net/administrator/1/en/topic/how-to-deploy-printix-client-for-mac-with-intune


Here to ask if anyone knows any tools I can use to troubleshoot when something goes wrong, just like the event viewer on Windows(MDM Diagnostics)

 

On the device - "Downloading" hang inside the Company Portal.
Can I see in the console why the application is stuck or any information that would help?

device management portal - "Download Pending."

The only message I'm getting here is "Download pending."

  • JonasB's avatar
    JonasB
    Brass Contributor

    Update:
    Seems like Printix got some trouble and is in contact with Microsoft to solve it.

    Still could use some help on tools for troubleshooting 🙂