Forum Discussion
iOS device not registering in AAD but enrolled in Intune
A few iOS devices enrolled in Intune and received all the profiles and applications, but in Company Portal they are reporting "We can't register this device. Try again later." Devices are not able to...
eveller tried this today, works after Authenticator. I used to have this issue and i am unable to get into Egnyte app. but today it works.
Anyone have any updates about a fix?
JoeTings please check my reply from 12th Oct. As per that it looks like cached credentials on device are causing this issue. Thus I would not expect MS can fix this in Intune.
- danyg After my post, my director asked me to reach out to MS with a ticket. My tech told me it's an issue specifically related to iOS 16 and they expected it resolved in iOS 17. I have not seen the issue since. If I see one in iOS 17, I'll update here.
- Hi,
I am experiencing the issue on IOS 17.3.1
Nothing works for me, can't register the device in the company portal, everything ok in Intune except Entra registration as Unknown and information missing in AAD MS Entra Admin Center
Do anyone still have the issue ?
Thank you by advance
