Forum Discussion
iOS device not registering in AAD but enrolled in Intune
A few iOS devices enrolled in Intune and received all the profiles and applications, but in Company Portal they are reporting "We can't register this device. Try again later." Devices are not able to...
Same issue we are also facing.
Anyone got any resolution??
Anyone got any resolution??
777mebin I found a workaround for now. Delete the records via AAD and then Intune as well. Have the user install the Microsoft Authenticator App and register the device there first. After that have them enroll via Company Portal. Also MS support is implementing a fix in the first week of September.
- Thank you so much.let me try that on next week with the User and update you.
Do you have any link where MS support has mentioned about their fix on september?link will help to show it to the Users?
Also, I would like to know is it iOS 16.6 causing or its because of company portal updates?777mebin I do not have a link as I was working closely with our MS Support team, and they have made me aware of this fix coming. I am seeing this is only impacting users who have upgraded to iOS 16.6 or have purchased new devices with iOS 16.6 already in place.
- Hi Resnicke,
Installing Microsoft Authenticator and then re-enrolling worked.
Thank you so much