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MUHAMMEDELSAYED90's avatar
MUHAMMEDELSAYED90
Copper Contributor
Dec 16, 2024

Intune Sync Stoped

I have a problem with Intune sync, suddenly each device I enroll to Intune show up with not data and windows info, application, serial number, even the device action demits and each time I restart the device sync done but after that stopped with multiple errors, some of application and policy installed and the remaining policies not successfully to be applied, including but not limited to Device status Not evaluated and not compliant. and there is no change in the configuration.

 

 

 

 

  • rahuljindal-MVP's avatar
    rahuljindal-MVP
    Bronze Contributor

    Hi. How is it on the device? Is the enrolment complete? Which token is in use for authentication?

  • The device it seems to be enrolled, and the device already show up normally on the Entra devices.

    Authentication With MFA

    • rahuljindal-MVP's avatar
      rahuljindal-MVP
      Bronze Contributor

      Joining to Entra ID is not the same as enrolling in Intune. Have you checked the device management event logs?

  • Ankido's avatar
    Ankido
    Brass Contributor

    Not Evaluated: This state is typically assigned to newly enrolled devices. However, there are other reasons why a device might show this status:

    1- The device hasn't been assigned a compliance policy or doesn't have a trigger to initiate compliance checks.
    2- The device hasn’t checked in since the compliance policy was updated.
    3- The device isn't linked to a specific user, for example:
    iOS/iPadOS devices from Apple's Device Enrollment Program (DEP) that lack user affinity.
    Android kiosk or Android Enterprise dedicated devices.
    4- The device was enrolled using a Device Enrollment Manager (DEM) account.

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