Forum Discussion
Intune Mobile Outlook Asking password again and again
I am experiencing this exact same authentication loop issue today (video attached).
It only affects Android Intune enrolled devices; our Apple devices work with Outlook mobile just fine.
No errors in sign in logs- all conditional access logs show successful.
Device: Android (personally-owned work profile)
Teams, OneDrive, and Edge all work and are deployed as required from Intune. It's just Outlook mobile that does not sign in.
App config policies: one for Office 365 account config the other for general outlook config settings which targets both iOS and Android (screenshots attached)
- Vijay2744Jan 05, 2023Copper Contributoris there any specific device manufacturer that you are facing this issue? for me most of the Redmi and Xioami devices.
For me as of now no solution works, but yes as per the https://call4cloud.nl/2021/01/the-sum-of-all-app-protection-policies/ this link i am testing out some of the users.
As per my observation you need to wait at least 1 or 2 days to get apply these policies.
Let me know if you any other solution for this- Kevin TaberJan 05, 2023Brass Contributor
It was only affecting our new hires that started yesterday. This morning everything is working fine for both devices that had the issues. One was a Pixel 7 Pro and the other was a OnePlus 9 Pro.