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Scott Paterson's avatar
Scott Paterson
Copper Contributor
Jan 07, 2018

Intune Management Extension not installing

I am testing Intune/EMS on Windows 10 (1709) PCs and trying to get Powershell scripts to run without success. I think the issue is with the Intune Management Extension not installing but cant find mu...
Intune
Oliver Kieselbach's avatar
Oliver Kieselbach
MVP

Hi Scott,

 

maybe have a look at my blog post here:

 

Deep dive Microsoft Intune Management Extension – PowerShell Scripts

https://oliverkieselbach.com/2017/11/29/deep-dive-microsoft-intune-management-extension-powershell-scripts/

 

I cover inner workings and troubleshooting of the agent to find such particular issues with installing Intune Management Extension.

 

Two things to check for agent install issues are event viewer and the Agent MSI install log:

 

Start event viewer > Applications and Services Logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostics-Provider > Admin (event id 1924 and others)

 

MSI install log:

C:\Windows\system32\config\systemprofile\AppData\Local\mdm\ {25212568-E605-43D5-9AA2-7AE8DB2C3D09}.log

 

best,

Oliver

Scott Paterson's avatar
Scott Paterson
Copper Contributor
Jan 15, 2018

Oliver, thanks for the update.

 

If I look in the appdata\local\mdm folder it is empty

 

In event viewer I have a number of errors with Event ID 822 ( MDM PolicyManager:Acquiring the merge lock.... ), each ending with "cannot find the file specified", and a number of Event ID 454, Command failure status.

 

Not sure from your guide what this means or where to look next  ?

 

Regards

 

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