Forum Discussion
Intune MAM for Outlook and OneDrive on Android 7
This the 3rd time in a matter of weeks that only my Pixel phone with Android 7 lost its "sync" with Outlook. I believe the problem happens when I get an update the Outlook from the Google play store(...
Hi itsbrad - I have a Nexus 6p, running Android 7.1.1 with both Outlook and OneDrive under MAM. Neither are displaying such issues at this time. I assume you are also keeping the Intuen Company Portal app up to date - this is an important component in the MAM framework.
Have you tried manually reseting the account from the device? From Outlook -> Settings -> Account -> RESET ACCOUNT? It's not something should have to do each time the app updates, but if it's a backend cache issue in the Outlook service this would at least initiate the re-sync.