Forum Discussion
Solved
Intune - Company Portal Issues with MDM Android tablets
We have noticed that some of our Samsung tablets that use Android 7.1 started having issues with our managed apps, such as outlook, word, excel and more. We were not able to open any apps and when we...
UPDATE!!!!
After many days spent troubleshooting with Microsoft, the issue seemed to be with the Android OS.
Which I can confirm has been fixed by Google, to fix the bug you have to install Google Chrome on your Android devices.
I have made it a required app and pushed it out via Intune.
Please give that a try and let me know how it goes?
1. Try to cleare the phone cache and application cache and try to re launch and see if it worksChrisWork
2. We dont have tablet in our environment but we also faced this issue with mobile having Android 7.1 so we have upgraded all those mobile to android 8 and by issue resolved after that.
After installing Chrome with intune in the managed google playstore it works. All works as it should.
Thank you very much, we much appreciated the help
obisch2440 Excellent, glad to know it works well!
At some point I will test removing chrome and check if the bug does not pop up again.
Update you later, enjoy your day! 😄
- Yes, we already try to remove Chrome and the bug does not pop up again until now. We will make further tests to see if we can do it without any action of the end users. I will update you also.
Thank you again, enjoy your day too 🙂 !Hi,
So, we forced the installation of Chrome on all the devices and the problem was solved without any action of the end users.
We do not try to uninstall Chrome because it's ok to have it on the devices anyway.
Thank you
