Forum Discussion
JohnnMZ
Sep 05, 2024Copper Contributor
How to analyse Intune logs
Hello, I use Intune to manage many laptops remotely. I regularly get errors installing software and I can't analyse the Device Diagnostics log. The archive contains numerous folders and files an...
RyanSteele-CoV
Sep 05, 2024Iron Contributor
JohnnMZ When you say you get errors installing software, are you referring to Win32 apps you are deploying through Intune?
Assuming that is the case: within the diagnostics archive, you will find a folder called (73) FoldersFiles temp_MDMDiagnostics_mdmlogs-yyyy-mm-dd-hh-mm-ss_cab. Within that folder you will find a .cab file. Within that .cab file you will find a file called AppWorkload.log. That file should contain the information you need to troubleshoot the issue.
JohnnMZ
Sep 10, 2024Copper Contributor
Hello
Thank you for your reply
These are applications installed via MSI
Thank you for your reply
These are applications installed via MSI
- NicklasOlsenSep 10, 2024Iron ContributorHave you installed the apps as Win32 or LOB?
- JohnnMZSep 12, 2024Copper ContributorHello
As LOB