Forum Discussion
JohnnMZ
Sep 05, 2024Copper Contributor
How to analyse Intune logs
Hello, I use Intune to manage many laptops remotely. I regularly get errors installing software and I can't analyse the Device Diagnostics log. The archive contains numerous folders and files an...
RyanSteele-CoV
Sep 05, 2024Iron Contributor
JohnnMZ When you say you get errors installing software, are you referring to Win32 apps you are deploying through Intune?
Assuming that is the case: within the diagnostics archive, you will find a folder called (73) FoldersFiles temp_MDMDiagnostics_mdmlogs-yyyy-mm-dd-hh-mm-ss_cab. Within that folder you will find a .cab file. Within that .cab file you will find a file called AppWorkload.log. That file should contain the information you need to troubleshoot the issue.
- JohnnMZSep 10, 2024Copper ContributorHello
Thank you for your reply
These are applications installed via MSI- NicklasOlsenSep 10, 2024Iron ContributorHave you installed the apps as Win32 or LOB?
- JohnnMZSep 12, 2024Copper ContributorHello
As LOB