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elvys_marchon's avatar
elvys_marchon
Copper Contributor
Jan 31, 2022

Error running on-premises Intune Connector for Active Directory (ODJ Connector).

Hi, 

 

I trying add AAD joined devices hybrid at my AD DS local whit Autopilot.

 

I downloaded the ODJConnectorBootstrapper.exe file from the Microsoft Endpoint Manager > Devices > Enroll devices portal, the installation was successful, but after trying to sign in, an error occurred in the log file (C:\Program Files\Microsoft Intune\ODJConnector\ODJConnectorUI\ODJConnectorUI. log) and also in the Event Viewer (Application and Servecies Logs > ODJ Connector Service) ..

 

Event Viewer:
{
"Metric":{
"Dimensions":{
"InstanceId":"746F3603-6956-42CF-B6B0-A9673088C5F0",
"DiagnosticCode":"0x0FFFFFFF",
"DiagnosticText":"We are unable to complete your request because a server-side error occurred. Please try again. [Exception Message: \"DiagnosticException: 0x0FFFFFFF. We are unable to complete your request because a server-side error occurred. Please try again.\"] [Exception Message: \"Value cannot be null.\u000d\u000aParameter name: cert\"]"
},
"Name":"RequestHandlingPipeline_DownloadFailure",
"Value":0
}
}


log file:
ODJ Connector UI Error: 2 : ERROR: Failed to check if machine is already enrolled. Detailed message is: Error in retrieving certificate. A certificate could not be found in the specified store.


The articles I used:
https://docs.microsoft.com/en-pt/mem/autopilot/windows-autopilot-hybrid
https://techcommunity.microsoft.com/t5/intune-customer-success/admins-experience-deploy-hybrid-azure-ad-joined-devices-by-using/ba-p/1131428

 

The IE Enhanced Security Configuration is already OFF, I've removed everything related to Intune and reinstalled only the ODJConnector, I've restarted the server, but the problem persists.

 

Can anyone help me?

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