Forum Discussion
Error running on-premises Intune Connector for Active Directory (ODJ Connector).
Hi,
I trying add AAD joined devices hybrid at my AD DS local whit Autopilot.
I downloaded the ODJConnectorBootstrapper.exe file from the Microsoft Endpoint Manager > Devices > Enroll devices portal, the installation was successful, but after trying to sign in, an error occurred in the log file (C:\Program Files\Microsoft Intune\ODJConnector\ODJConnectorUI\ODJConnectorUI. log) and also in the Event Viewer (Application and Servecies Logs > ODJ Connector Service) ..
Event Viewer:
{
"Metric":{
"Dimensions":{
"InstanceId":"746F3603-6956-42CF-B6B0-A9673088C5F0",
"DiagnosticCode":"0x0FFFFFFF",
"DiagnosticText":"We are unable to complete your request because a server-side error occurred. Please try again. [Exception Message: \"DiagnosticException: 0x0FFFFFFF. We are unable to complete your request because a server-side error occurred. Please try again.\"] [Exception Message: \"Value cannot be null.\u000d\u000aParameter name: cert\"]"
},
"Name":"RequestHandlingPipeline_DownloadFailure",
"Value":0
}
}
log file:
ODJ Connector UI Error: 2 : ERROR: Failed to check if machine is already enrolled. Detailed message is: Error in retrieving certificate. A certificate could not be found in the specified store.
The articles I used:
https://docs.microsoft.com/en-pt/mem/autopilot/windows-autopilot-hybrid
https://techcommunity.microsoft.com/t5/intune-customer-success/admins-experience-deploy-hybrid-azure-ad-joined-devices-by-using/ba-p/1131428
The IE Enhanced Security Configuration is already OFF, I've removed everything related to Intune and reinstalled only the ODJConnector, I've restarted the server, but the problem persists.
Can anyone help me?
26 Replies
- Moe_KinaniBronze ContributorI have seen this issue before when you install the connector before giving the OU permissions. Please uninstall the connector, change the OU permissions and install the Connector just like the steps below:
Hope this helps!
Moe
https://docs.microsoft.com/en-us/mem/autopilot/windows-autopilot-hybrid#increase-the-computer-account-limit-in-the-organizational-unit- Ka_kashiCopper Contributor
Is there away fully remove the Intune Connector for Active Directory?
I uninstalled the connector from the server, but it still shows under Devices>Enroll devices>windows enrollment>Intune Connector for Active Directory. Please advice.
- Moe_KinaniBronze Contributor
Sorry about the delay in response!
Expected, you can’t delete the connector from Intune, it should automatically remove after sometime of inactivity.
Moe
- elvys_marchonCopper ContributorHi Moe,
It's possible, I'll do it according to the steps.- elvys_marchonCopper Contributorbad news 😞
I installed it on a domain member server with win 2019 following the steps in the document and the exact same errors occurred.
Any more ideas?
- You didn't install it on a Domain Controller right?
- elvys_marchonCopper ContributorHi Harm,
Right, I'm installed on a member