Forum Discussion
error code "0x87D13BA9"
Hi Nathan7876,
it is not officially documented by Microsoft but this error typically occurs when attempting to install a VPP app licensed to a specific user. During installation, the user is prompted to sign in to the Apple App Store and accept the VPP management invite.
To resolve this issue, modify the app's license type from "User" to "Device". This can be done in Intune by navigating to "Apps" > "VPP Apps" > "Select App" > "License Type" and selecting "Device".
Here's a step-by-step guide to resolving error 0x87D13B92:
- Access Intune and navigate to "Apps" > "VPP Apps".
- Select the app experiencing the error.
- Click on "License Type".
- Choose "Device" from the dropdown menu.
- Click on "Save".
After changing the license type, the app should install without any issues.
https://wolkein.com/blog/error-bei-der-installation-der-vpp-app-0x87d13b92/
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Kindest regards,
Leon Pavesic
(LinkedIn)
- Awesome, it worked for me!
Hi LeonPavesic
Appreciate your response and your recommendations for fixing this issue. Unfortunately, the change to the License Type made no difference to the outcome. i had previously set the apps to device license type and this also failed.
- Nathan7619,
I had to create a new Group in Intune as I did not have access to changing the current group that we currently use. Since this issues has only appeared once while installing a certain app, the group I created I only added the certain people that needed the app.
Going into the app, go to Assignments and add the new group and delete the old group.
I waited 5 minutes and the download of the app was successful.
I hope this helps. any update? i'm facing the same issue and there is no official information about it.
