Forum Discussion

Brass Contributor

Oct 24, 2023

Device Registration - Run Company Portal in Single App Mode until authentication

I have having an issue starting today 10/24 - Company Portal update was released 10/23 Any new enrollments are stuck with the Company Portal in Single App mode by design and enrollment policy. A...

Device enrollment

enrollment profile

ZydecoRyan

Copper Contributor

Oct 24, 2023

Hey, we are facing the exact same issue. We have tried a number of things but no success. We have not removed the feature for test as we do not wanna do that either. Justin Graham I have a ticket open with MS right now and waiting to hear back from them. What other suggestions do you have? Do you know how to get the app updated from the MS side to the phones? We are using iOS devices.

Thanks

Ryan

Justin Graham

Brass Contributor

Oct 24, 2023

ZydecoRyan

The company prortal updates after the device wipes. I gooe if there is a fix it updates in the background. So far, several end user devices and our test devives. Any new dedicated devuce enrollments are broken.

We are unable to deploy devices.

I have tried everything.

Send password resets. Restarts locally and remote. Device rewipes. Pushed policy.

Have not tried:

Pushing no password policy

Force uninstall company portal

Still leaving thr forced company portal requirement