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Newlife's avatar
Newlife
Brass Contributor
Apr 01, 2019
Solved

Controlling mobile devices remotely.

Hi Experts,    One of our customer raised the below query:   As an office 365 administrator I must be able to take up a remote session of users mobile device to troubleshoot issues such as login ...
Controlling mobile devices remotely.
  • Cian Allner's avatar
    Cian Allner
    Apr 01, 2019

    Hi Newlife, there is this option with Intune integration with TeamViewer, it does require a separate https://www.teamviewer.com/en-us/integrations/microsoft-intune/ however  

     

    https://docs.microsoft.com/en-gb/intune/device-profile-android-teamviewer

     

    TeamViewer/Microsoft Intune integration enables secure remote support for managed devices, directly from the Microsoft Intune dashboard with remote support for Windows 10, MacOS, iOS, and Android devices.

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