Forum Discussion
Mohammad_Elayyan
Apr 01, 2022Copper Contributor
BitLokcer Recovery key for L1 support
Hello, I was plaining to grant L1 support access for BitLocker recovery keys, any help with how I can implement this solution. Many Thanks. Mohammad
These Roles can view the keys:
Global admins
Intune Service Administrators
Security Administrators
Security Readers
Helpdesk Admins
https://techcommunity.microsoft.com/t5/microsoft-intune/what-admin-role-grans-permission-to-view-devices-bitlocker/m-p/1587597
Global admins
Intune Service Administrators
Security Administrators
Security Readers
Helpdesk Admins
https://techcommunity.microsoft.com/t5/microsoft-intune/what-admin-role-grans-permission-to-view-devices-bitlocker/m-p/1587597
Mohammad_Elayyan
Apr 01, 2022Copper Contributor
Hello,
What I'm plaining to do is to create an Administrative unit for each entity we have in the company and include the devices that belong to this entity by a dynamic rule then add a helpdesk admin to this AU, do u think this solution is going to work?
Still testing this.
Many thanks 🙂
What I'm plaining to do is to create an Administrative unit for each entity we have in the company and include the devices that belong to this entity by a dynamic rule then add a helpdesk admin to this AU, do u think this solution is going to work?
Still testing this.
Many thanks 🙂