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Android Enterprise devices failing to register
HI Wonder if anyone else is experiencing this. We have a strange issue where Android Enterprise devices are failing to register for all users. The device installs authenticator and Intune and enf...
I have exactly the same problem third day in a row. Intune enrollment does not work from 9 a.m. to 5 p.m everyday.
Hi,
There doesn't seem to have been a reason stated as to why this happened. We are into the sixth week of a migration to Intune using KME and QR codes to enrol, and as of yesterday have seen this manifest. Our devices appear as Corporate (just tried re-wiping and enrolling a phone and I see it in Azure as Corporate). As the users are doing the enrolments, we cannot suggest before 09:00 or after 17:00. Would be grateful to find out if a fix was deployed, or if MS 'fessed up.
There doesn't seem to have been a reason stated as to why this happened. We are into the sixth week of a migration to Intune using KME and QR codes to enrol, and as of yesterday have seen this manifest. Our devices appear as Corporate (just tried re-wiping and enrolling a phone and I see it in Azure as Corporate). As the users are doing the enrolments, we cannot suggest before 09:00 or after 17:00. Would be grateful to find out if a fix was deployed, or if MS 'fessed up.
OK,
We have had a response from Microsoft.
"We've identified impact is due to delays in the enrollment process caused by a backlog of device association requests. We're running commands to optimize the processing of these requests to mitigate impact.
Scope of impact: Impact is specific to users who are served through the affected infrastructure.
I guess we will need to migrate less. Will ask for what numbers are acceptable.
hope this helps all others !
We have had a response from Microsoft.
"We've identified impact is due to delays in the enrollment process caused by a backlog of device association requests. We're running commands to optimize the processing of these requests to mitigate impact.
Scope of impact: Impact is specific to users who are served through the affected infrastructure.
I guess we will need to migrate less. Will ask for what numbers are acceptable.
hope this helps all others !