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Kanoni40's avatar
Kanoni40
Copper Contributor
Feb 11, 2020

Android Enterprise devices failing to register

HI Wonder if anyone else is experiencing this.   We have a strange issue where Android Enterprise devices are failing to register for all users. The device installs authenticator and Intune and enf...
Intune Android Enterprise
  • kuba335's avatar
    kuba335
    Feb 12, 2020

    I have exactly the same problem third day in a row. Intune enrollment does not work from 9 a.m. to 5 p.m everyday. 

rjbbgs's avatar
rjbbgs
Copper Contributor
Feb 12, 2020

Kanoni40 we are having the same Issues since Monday 3rd. registered 2 before 9am GMT then stops working after 9am. 

  • miguelanyez's avatar
    miguelanyez
    Copper Contributor
    Feb 12, 2020

    Kanoni40  we open a ticket with Microsoft and now the issue is solved "we had a service outage yesterday and should be solved. Check again"

    • Kanoni40's avatar
      Kanoni40
      Copper Contributor
      Feb 13, 2020

      miguelanyez Thankf for the info I'll try again after 9:00am. I logged a call with Microsoft too and have had nothing back. The problem I have is we are rolling out over 2000 devices to critical workers, so we kind of need a definitive answer from Microsoft that it is resolved .

       

      In a weird way its good to know its not just us though

      • Kanoni40's avatar
        Kanoni40
        Copper Contributor
        Feb 13, 2020

        Kanoni40 Hi tried a few devices there and they all successfully registered. I still haven't had official word from Microsoft that it has been resolved but its better than it was. We are going to try again in an hour to confirm.

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