Forum Discussion
Human_Being
Sep 25, 2025Copper Contributor
Windows Live Custom Domains causes Entra account lockout
Hi everyone, we have an on-prem AD connected with EntraConnect to EntraID since about 3 years. We only sync users and groups, no password hash or anything else. Since a few days 4 (out of about 250)...
mki
Sep 25, 2025Copper Contributor
Hello,
We are encountering the exact same issue, and it is still under investigation.
The problem is that in this scenario, none of our Conditional Access Policies are evaluated, likely because it occurs before login. I attempted to set up an Authentication Policy in Exchange Online, but it did not resolve the issue. I plan to disable SMTP Authentication at the tenant level.
Regards,
M.