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ttopper's avatar
ttopper
Copper Contributor
Jul 09, 2024

Users being prompted for phone despite methods being disabled

Recently we pushed a change to disabled authentication with anything except MS Auth app, software OATH, or FIDO2. Despite this, some users (no discernable correlation between them), are being prompte...
Authentication
MFA
sdahiya4's avatar
sdahiya4
Brass Contributor
Jul 09, 2024
Do you have Registration policy enabled for Password Reset by any chance?
  • ttopper's avatar
    ttopper
    Copper Contributor
    Jul 09, 2024
    I did check this - we disabled all legacy SSPR + authentication methods, and this includes password reset registration.

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