Forum Discussion
AntsSymphonie
Aug 26, 2024Copper Contributor
Teams only occationaly sending MFA notifications to Authenticator
When logging into Teams in the browser, the MFA doesn't send a notification to the app. When trying the same in the Windows app, the notification with the 3 numbers you choose from shows up in the au...
AntsSymphonie
Aug 26, 2024Copper Contributor
RyanSteele-CoVThe notifications are not suppressed. There are no notifications, not even with an open an unlocked app.
RyanSteele-CoV
Aug 26, 2024Iron Contributor
Ah, sorry, I misunderstood. Is this issue affecting one user or many? How long has it been going on for?
When you refer to "the notification with the three numbers you choose from", this sounds like the authentication flow for a personal Microsoft account rather than a work or school account. If the user has both a personal and a work or school account with the same email address, they ought to change the email address on the personal account to avoid issues.
When you refer to "the notification with the three numbers you choose from", this sounds like the authentication flow for a personal Microsoft account rather than a work or school account. If the user has both a personal and a work or school account with the same email address, they ought to change the email address on the personal account to avoid issues.