Forum Discussion
No Microsoft Authenticator App as Authentication Method?
Hi,
since couple of days ago we dont have the possiblity for a users to add a MS Auth. App from the drop down list. This is MS's doing, we did not change anything.
We only have: email, phone number and Temporary Access Pass.
What must we do in order to get the app back?
Cheers!
3 Replies
same issue, not the policy. the user is in the microsoft authenticator group.
Tonito_Dux Hi, You need to allow it as authentication method, more info: Manage authentication methods - Microsoft Entra ID | Microsoft Learn
Hi, this method was enabled from the start and nobody changed it afterwards.
A colleague told me that I should just start https://aka.ms/mfasetup and follow the procedure. It is ok, but I remeber that from the drop-down menu we could select the app, and now all of a sudden we can not.
Cheers!
