Forum Discussion
MS Teams in Cross-Tenant synchronization
GSJLusky have you heard anything back yet? This is causing me the same issues and getting really noisy for me
Walmsleyj1 Ive had nothing yet but a also have a ticket in with MS so when I get something back I will post
Has anyone played with sip address in the attribute transformations?
I'm not home to test but could adding a mapping fix this?
Our ticket got escalated to the Teams team, and radio silence since then.
We have two workarounds that I'm giving to end-users. First, when they search for a name in Teams to send a DM, search for their email address in the search bar and DO NOT HIT ENTER. There will be a link in the search preview results to Search <email address> externally. Click on Search externally link, and then you'll see a Contact Name (External) result for them--clicking on that will send them a DM that they'll actually get.
The second workaround is to login to both tentants. I give them a link to https://teams.microsoft.com/_?tenantId=<OtherTenantID> and some explanation on logging in with their normal AzAD credentials. If they are logged into both, they can flip between tenants to see messages that have received in each. It's a headache, but it beats having DMs that you've never seen.
