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Luke_Pulis's avatar
Luke_Pulis
Copper Contributor
Mar 24, 2020

How to recover or re-add device

Hi,  To try and make a long story short, I have 2 devices, Device 1 one belonged to me and Device 2 belonged to someone previously. I had taken Device 2 because the specs we're better and am giving ...
Azure Active Directory (AAD)
microsoft 365
Moe_Kinani's avatar
Moe_Kinani
Bronze Contributor
Mar 25, 2020
Hi Luke,

I have been in the same boat sometime ago. Recycle bin is not yet supported and you can’t recover deleted devices, it’s a feature that MSFT working on.

All the devices stays on soft delete for 30 days, I know because when I delete a device from Azure AD, It stays in PowerBI report for 30 days.

Have you tried the ps below to add the device manually?

PS C:\>New-AzureADDevice -AccountEnabled $true -DisplayName "My new device" -DeviceId $guid -DeviceOSType "OS" -DeviceOSVersion "1.1"


https://feedback.azure.com/forums/169401-azure-active-directory/suggestions/32127307-recycle-bin-for-deleted-devices

Luke_Pulis's avatar
Luke_Pulis
Copper Contributor
Mar 25, 2020

Hi, Moe_Kinani 

From looking at the command I assume this makes a spare device on AD to which I can then add the device to the already existing user?

  • Moe_Kinani's avatar
    Moe_Kinani
    Bronze Contributor
    Mar 25, 2020
    Correct.

    It’s the only workaround in your situation.

    • Dutch2005nl's avatar
      Dutch2005nl
      Copper Contributor
      Jun 01, 2021

      I was able to resolve this using the following steps:

      For Azure AD joined devices Windows 10 devices, take the following steps:

      Open the command prompt as an administrator
      Enter dsregcmd /forcerecovery (You need to be an administrator to perform this action).
      Click “Sign in” in the dialog that opens up and continue with the sign in process.
      Sign out and sign in back to the device to complete the recovery.

      https://docs.microsoft.com/en-us/azure/active-directory/devices/faq

      Just for good measure I gave user temporarly administrator priviledges & followed the steps initially to remove the device

      e.g.

      1) dsregcmd /debug /leave
      2) Reboot
      3) Add user to local-admins
      4) Log-off & on again
      5) dsregcmd /forcerecovery (I was unable to use the GUI, it did not “work” e.g. no sign-in screen showed.)

       

      I used this for:

       

      https://www.technipages.com/fix-office-365-error-70003-your-organization-has-deleted-this-device?unapproved=1033343&moderation-hash=4c1bd2119308ea6ec3a95df729a416f5#comment-1033343

       

      It might resolve your issue aswell

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