Forum Discussion
Having Soft Match Problem with Azure AD Connect
Hey guys, I'm really stuck so I'm reaching out for a little help. I am trying to setup Azure AD connect on my AD and O 365 environment, but am having a huge problem. I have existing accounts ...
Hi!
Yes adconnect should do a soft match in this case!
Do the smtp addresses and UPN addresses really match exactly?
Do all users who exist in cloud fail to match from on-premises??
Have any users been sync before?
Have you checked so there is not any mail aliases that conflicting?
Checked the info in the synchronization manager or event viewer for more information?
Please read this also:
https://support.microsoft.com/en-us/help/2647098/duplicate-or-invalid-attributes-prevent-directory-synchronization-in-o
If for some reason it doesn’t work you could do a hard match instead on the immutableID but this must be populated
There are lot of documentation about this
Cheers adam
Yes adconnect should do a soft match in this case!
Do the smtp addresses and UPN addresses really match exactly?
Do all users who exist in cloud fail to match from on-premises??
Have any users been sync before?
Have you checked so there is not any mail aliases that conflicting?
Checked the info in the synchronization manager or event viewer for more information?
Please read this also:
https://support.microsoft.com/en-us/help/2647098/duplicate-or-invalid-attributes-prevent-directory-synchronization-in-o
If for some reason it doesn’t work you could do a hard match instead on the immutableID but this must be populated
There are lot of documentation about this
Cheers adam