Having Soft Match Problem with Azure AD Connect

Hey Adam,

Thanks for the quick reply. 

The STMP and UPN's are exactly the same. I'm only testing this feature with one account at the moment before I take it organization wide. I deleted all the aliases from the profile while troubleshooting. I checked the event viewer but did not see any events. I deleted my office365 account and ran a sync again and it created a new one and worked correctly, but I already have an organization with established office365 accounts and data and would hate to have to delete all of them just to have to transfer over the data. 

I checked the article you sent, and it suggests that I try soft matching which I'm not able to get working. I will try hard matching though, I read you have to manually convert the GUID though so it seems troublesome for an entire organization to be synced.