Forum Discussion

Velocy_8's avatar
Velocy_8
Copper Contributor
Jul 24, 2025

Global Secure Access - Deleted Appliction still applies (and cannot be recreated)

Hello everyone, we currently face an issue with Global Secure Access - Private Access - Enterprise applications. An admin has delete and tried to recreate an enterprise application. When he tried a...
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IdentitySecurist's avatar
IdentitySecurist
Copper Contributor
Jul 22, 2026

This sounds like stale configuration rather than an issue with the client itself.

The AADSTS500011 error indicates that the GSA client is still trying to request a token for the App ID of the deleted Enterprise Application. If the application has already been permanently deleted, but Global Secure Access continues referencing it, there's likely a backend configuration that hasn't been cleaned up yet.

Since you've already:

  • Permanently deleted the Enterprise Application and App Registration.
  • Confirmed the application can't be restored.
  • Disabled and re-enabled Private Access.
  • Verified the IP/port mapping still can't be recreated.

there isn't much else that can be done from the tenant side.

This appears to be a service-side issue where the deleted application reference is still associated with the Private Access configuration. At that point, I'd recommend opening a Microsoft support case so they can remove the orphaned backend reference. I've seen similar cases where deleted GSA resources weren't fully cleaned up and required backend intervention before the application or IP/port mapping could be recreated.