Forum Discussion
ITrobot215
Jun 26, 2024Copper Contributor
Conditional Access- Users have to authenticate themselves frequently
Hello, I am assessing my company's Azure AD conditional access. It was setup by somebody else before me and there's no documentation. Long story short- Our normal users(without any admin access) ...
MatejKlemencic
Jun 26, 2024Brass Contributor
Hi ITrobot215
Firstly, I suggest conducting a test using the What If tool for Conditional Access> https://learn.microsoft.com/en-us/entra/identity/conditional-access/what-if-tool
This will help you identify the policies affecting users experiencing sign-in frequency issues. There's a possibility that your policy intended for privileged users is also being applied to standard users due to a specific condition.