Forum Discussion

markvk's avatar
markvk
Tin Contributor
Sep 07, 2026

missing co-pilot conversation history after update:

I have updated Co-pilot this morning.  when co-pilot restarted my chat history/ conversations were uploaded... except for one. the affected conversation started in January 2026 and is significantly larger than your other chats (a project based sparring exchange).  I refreshed, but that did not work out: error message ("Unable to load"/white screen. other smaller conversation did up-load correct. I use Copilot app version macOS Tahoe 26.6.2 version. support could not help me and send me to this platform....

 

 

 

 

20 Replies

  • Kempy_BEL's avatar
    Kempy_BEL
    Copper Contributor

    For me too, almost everything is gone! I only seem to have the chats that were made in MS Copilot 365, not in the main Copilot, which I use for everything!

  • rebclarke's avatar
    rebclarke
    Copper Contributor

    Me too. Was fine last night. Woke up this morning to a notification about an update, then find all chats after 30th July have disappeared. Also a notification indicating chat's and content couldn't finish syncing. It's happened across multiple devices.

  • PadraicB's avatar
    PadraicB
    Copper Contributor

    It's all gone after the update. Well, that's the end of using this pile of crap.

  • OliM81's avatar
    OliM81
    Copper Contributor

    I have the same problem with three larger chats.

  • djscuba91's avatar
    djscuba91
    Copper Contributor

    Just opened CoPilot and it applied an update. All my chats are gone. Everything I use for my business, gone.

    • Phil75's avatar
      Phil75
      Copper Contributor

      Exactly the same for me after update - chats missing and copilot does not recognise me