Forum Discussion
Copilot Chat vsus. Microsoft 365 Copilot. What's the difference?
- Mar 30, 2026
Great referenceAmeliaHernandez - there are so many changes, it seems like you and Teresa_Cyrus (as well as so many of us) will continue to watch the roadmap and what’s rolled out/showing up and follow along as the changes come to the products we’re using daily! Keep up the great work
I've been using Copilot (free) for 3 months - to work on my medical records - filing and sorting them..... The problem is that Copilot does not appear to handle ZIP files - why not and will it ever "learn" ? If I decide to upgrade to a PAY version - can I cancel after 2 or 3 months - how ?
Hi Steve_Q100 , Thanks a lot for sharing your question.
I assume you mean you are using Microsoft Copilot with a personal Microsoft account free-tier. Right?
ZIP files are not supported by Copilot in general. This is not specific to the free version only. Neither to the Microsoft Copilot for consumers, nor for the Microsoft 365 Copilot for business and organizations support ZIP files.
Here, you can find the documentation about supported files format by Copilot:
File upload in Microsoft Copilot | Microsoft Support
File formats supported by Microsoft Copilot | Microsoft Support
Assuming you are using the Microsoft Copilot free-tier, then your next update would be Microsoft 365 Personal/Family/Premium. Here you could find more information:
Copilot in Microsoft 365 Personal, Family, Premium, and Pro | Microsoft Support
Buy Microsoft 365 Premium - Subscription Price, Download | Microsoft Store
You mentioned the use case which is related to medical records, personally I would not recommend uplaoding medical records to free-tier Microsoft Copilot.
If the upload is a must, first I would anonymize the medical records and set Microsoft Copilot privacy controls, so your conversation activity is not used to train Gen AI models.
Microsoft Copilot privacy controls | Microsoft Support
I hope I could help you.
- Steve_Q100Nov 05, 2026Tin Contributor
OK I have tried to reset /anonymize Copilot free - but am unable to do so - so have decided to upgrade to a paid for account - could you confirm that this is available by the month ?
- ABettanyNov 02, 2026MCT
Copilot can handle zip files, but only as a producer of zip files, not receiver.
- Nov 03, 2026
ABettany: Thanks so much for enriching the response above. Would you like to elaborate on Copilot generating ZIP files? For which scenarios is it a good to go? Thanks!