Forum Discussion
EMAIRXEN
Sep 22, 2026Brass Contributor
Android 12 users cannot access Copilot after migration
My account was migrated successfully from copilot.microsoft.com to copilot.com and all my conversations are available on the web. However, on Android 12 devices the Copilot app only shows: "Your Cop...
valdimarhelgason
Oct 06, 2026Copper Contributor
I may have found a workaround for the Android 12 / Copilot migration problem. I have a Samsung Galaxy Note 10+ running Android 12, which is specifically mentioned in this thread as being affected by the problem. Open Microsoft Edge. Enable Desktop site before opening Copilot.com.
That works for me I do not redirect to the Google Play Store. Mabe config zoom to enlarge the interface.
Best regards Valdimar