Forum Discussion
Android 12 users cannot access Copilot after migration
My account was migrated successfully from copilot.microsoft.com to copilot.com and all my conversations are available on the web. However, on Android 12 devices the Copilot app only shows: "Your Cop...
If Copilot stopped working right after the migration, I’d first make sure the app and Google Play Services are fully updated. Clearing the Copilot app cache and signing out/in again may also help. If it still fails only on Android 12, it could be a compatibility issue rather than the migration itself.