Forum Discussion
Clipchamp app not functioning properly — transitions panel blank & frequent crashes
Hi everyone. Is anyone else experiencing ongoing issues with the Clipchamp app? All my settings and system requirements are correct, but the app still doesn’t function properly. I’ve been reporting this since December last year with no resolution.
The main problems are:
- Frequent “Clipchamp has stopped working” errors
- Sidebar tools (especially Transitions) appear completely blank
- Projects often fail to load or get stuck on the loading screen
- Features intermittently fail to load even after restarting or reinstalling
I’m a paying customer, and this is seriously affecting my workflow. If anyone has found a reliable fix or if a Microsoft engineer can advise, I’d appreciate it.
If you want, I can help you add screenshots, adjust the tone to be more assertive, or tailor it for a technical audience.
4 Replies
Hi everyone, issue has been fixed. On my side at least, on web version. Yall might find it worth checking again maybe.
I am experiencing the same issue with clipchamp desktop app or web platform. Projects will not load reporting transitions error message. I have tried repairing, resetting and reinstalling the app as well as relinking my current project file. Chatted with clipchamp support and they claim that Microsoft is working on this issue but I have no way of knowing when it will be fixed. I am also a paying customer and have been for many years. This is frustrating as I may now be forced to move away from Microsoft to continue my work as a content creator.
Yep after their “update” it’s now all gone completely to pot! Why do they have to do this all the time!!! First the remove or hide all the “Subscribe” stickers (I still can’t find them!!!) and now the Transitions panel doesn’t load so I have a video that I’ve spent hours crafting that I can’t complete because I need them!!! It’s a joke that I am actually PAYING for this trash!!!
