Forum Discussion
Audio problems for professional created videos
Hi everyone, i am working for an IT department and received the following incident. I wanted to bring up an issue we've been experiencing with the audio quality of board videos when played on Share...
Same problem here, we hear a glitch or a click in our Stream videos every 5 seconds. Not always, it depends on what kind of speech/sound is being played back at those specific moments.
I opened a Microsoft ticket through the company I work for in Nov '25. Three months later, after giving them all the evidence I could, they recorded the playback of our video on their side and sent it to me, stating they couldn't reproduce it. Funny, since their recording has the exact same issue. 😅 Apparently they found it too subtle or missed the louder clicks, I don't know. Now hoping they will finally escalate it.
Since the support team is (in my eyes) able to reproduce it on their end, this must really be a global issue.