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Hao_S's avatar
Hao_S
Tin Contributor
Aug 18, 2026

Why is password login for microsoft outlook suddenly unavailable?

Cleared my browsers cache because it was causing some issues and when I tried to log back into hotmail it says password login is not available. Completely randomly with no warning.

1 Reply

  • Hello,

    If clearing the browser cache and cookies was the only change made, one possibility is that your Microsoft account is currently expecting a different sign-in method instead of a password.

    Microsoft accounts can be configured for passwordless sign-in, in which case you may see messages such as "Password sign-in isn't available" and be prompted to use Microsoft Authenticator, a security key, SMS verification, or another authentication method instead.

    You could clarify :

    • Do you still see a password field ?
    • What is the exact message displayed ?
    • If you select "Sign in another way", which options are offered ?

     

    Based on Microsoft-documented cases, this behavior can be related to a passwordless account configuration, a temporary account restriction, or an identity verification issue.

    If you can still access the account through another sign-in method, you can review your security settings here :

    https://account.live.com/proofs/manage

    Also, if the issue started recently, it may be worth checking the Microsoft service status page :

    https://status.cloud.microsoft/

    Hope this helps