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Holger_Duempelmann's avatar
Holger_Duempelmann
Brass Contributor
Oct 08, 2023

Mesh public preview does not appear in Teams?

Hi all,

I have all the licences you need for the Public Preview. In Teams Administrator, the settings are set so that I can get previews.

I also see the app "Mesh Immesive Spaces" version 1.0.21., but I cannot add it. Neither in Classic Teams nor in New Teams.

Currently my tenant is in Western Europe.

Is it just not rolled out to us yet, or what else could it be?

15 Replies

  • Holger_Duempelmann 
    I wanted to get back to you that I've been TRYING to get Mesh immersive spaces to work in Teams since it was announced.

    And it *wouldn't work*!! Until today and it doesn't quite work even then.

    In Teams it should not even require a Premium license, just one of the Business or Enterprise licenses per user (which I have with E5).

    I contacted someone inside Microsoft to try to nudge the preview team to see if they forgot to flip a switch or something- and wouldn't you know it, all of a sudden it WILL turn on now, today-- but it doesn't *quite* work....

     

    One key is the version number for your Teams CLASSIC client (it ends in 28452- mine updated today, but I've *been* updating my client over and over since last week). 

    A quick run down of what you need in the client

    -- be sure you're running the desktop client

    --be sure that client is CLASSIC. It won't work in new (LOL)

    --be sure you have Public Preview enabled (the EA should be on your profile medallion)

    --be sure you're on the correct version 1.6.00.28452

    I am having other issues with it (like I can't get the environment to change, I can't get audio set up correctly because I can't add the app to Teams correctly, it doesn't have an add button the card)

     

    Please let me know if you can get it to work now, because I really, really a public preview buddy to compare my settings and problems with. ๐Ÿ˜‰

    • Holger_Duempelmann's avatar
      Holger_Duempelmann
      Brass Contributor
      So, now much more seems to work, according to the settings in Teams-Admin-Center. Thank you for your tips, which have helped a lot.

      The only thing that does not work yet:
      The link to Mesh in a team appointment does not work yet.
      Here you have to click separately on the right mouse button and select Open separately. At the moment, this is rather a minor issue.

      I am not a developer, but a Business & Sales Consultant and I develop and sell ideas to customers. I know many comparable VR/AR collaboration solutions.

      Here is my personal first impression of Mesh:
      Of course Mesh at this stage still has far too little functionality compared to the other solutions and also the movements of the avatars need to become smarter. And I don't mean missing legs :-).
      But Microsoft already manages to make a difference and offers things that I have not yet seen in other solutions.

      - That is the selection of seating arrangements, which has really been solved super simply and well.

      - There is very great emphasis on high-quality good-looking spaces right from the start. That certainly increases acceptance.

      - Also, the integration into Teams is already pretty good and so already unique.

      I won't write about the missing and desirable functions yet, because I'm sure they will be added quickly.

      The only real criticism and limitation, in my opinion, is that there is no clear statement about whether accounts outside the tenant can be invited.

      That would be a great, great pity if this did not happen, because it would mean that the use cases that have a very fast ROI for companies and are critical to the company cannot be realised. Examples are virtual trade fairs, VR in the sales process, HR assessment ....

      And what surprises me!
      Mesh was originally MixedReality. Now it is completely Virtual Reality.
      Where is Augmented?
      • Vesa Nopanen's avatar
        Vesa Nopanen
        MVP
        It is completely Virtual Reality. Fingers crossed Mixed Reality comes back again. I do appreciate the team focusing on VR only at this point, so they can progress it on that track. While I loved HL2 Mesh preview app, it isn't the priority today for me and in my cases with the Mesh. In the future I would love to see Mixed + Virtual Reality in the same space. Especially when thinking about the industrial metaverse, digital twins, education/learning scenarios.

        Accounts outside of the tenant can't be invited. Now is the best to think use cases for Mesh that are inside the tenant. Of course there is a workaround: having a separate tenant where accounts are provisioned for users and everyone is using those. But that that requires more licenses, more management, more automation with account, more complexity and thus more money.
    • Holger_Duempelmann's avatar
      Holger_Duempelmann
      Brass Contributor
      Thanks,
      Short update from my side:
      - Iยดm using since today the new Version 1.6.0028507 in Teams classic

      in advance it does not work yet
      I see the links in a template calendar entry in Teams, but nothing happens when you click on them.
      You have to copy the link and then mesh is called correctly.
      It works in Outlook, by the way.

      But:
      But, although I thought I had activated everything correctly, no EA setting appears in my profile since a few weeks (specifically since I have been using the new teams).
      In fact, I always switch back and forth between the two teams versions.

      I have looked again in the update guidelines of the Teams Admin Centre. The switch "Microsoft Controlled" was not activated as recommended. I have now done this and am curious to see what happens.

      It can sometimes take a while until the policy is applied.
      • CA-Callahan's avatar
        CA-Callahan
        MCT
        Holger- I am using version 1.6.0027573 Teams Classic. With this version, as of yesterday, I could get Immersive Spaces in Teams to work without the Premium license (as the documentation said it would). BUT I have run into problems.

        As to New Teams, the documentation said for certain, immersive spaces will not work in New Teams, only Classic for right now.

        I am curious how you are using Mesh without the public preview turned on for you Teams client.

        Microsoft controlled for the Update Policy, simply means Microsoft will decide what the best Teams client version is. I set it to Teams classic because I want all the accounts in the tenant to be able to participate in the public preview.

        I was told by someone to uninstall and reinstall Teams desktop client if it's not working properly, maybe you should uninstall Teams from the machine you're testing on, and reinstall Teams Classic, and try again with that. I have no issues having the EA come up in Teams- and I never go near New. I am suspecting going back and forth might be messing it up? Teams can be fragile on the best of days.
    • LukeOReilly's avatar
      LukeOReilly
      Brass Contributor

      CA-Callahan 

      "I can't get the environment to change" - can you also check if any of the conditions in https://learn.microsoft.com/en-us/mesh/resources/immersive-spaces-known-issues#other-known-issues apply?

      • CA-Callahan's avatar
        CA-Callahan
        MCT
        I was joining ad-hoc meetings in order to simply test the experience. I was trying other user accounts as well. No luck. Many meetings folks have are started, then participants are added or given a link. It would be a bummer if Immersive Spaces didn't work for them and they had to go through all the extra steps of creating a meeting right now, but with right now's time and date, and then add the users and invite them, in order to meet with the option to select the environment all involved preferred. Is this problem going to become a feature?
  • LukeOReilly's avatar
    LukeOReilly
    Brass Contributor
    The notes above suggest you've already gone through all the docs and troubleshooting steps. Please open support case with Teams (via Teams admin center) so the support team(s) can investigate further.
    • Holger_Duempelmann's avatar
      Holger_Duempelmann
      Brass Contributor
      Thanks, I want to give you a like for this answer, but it don`t works ๐Ÿ˜‰.
      So you get it here ๐Ÿ‘

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