Forum Discussion
techwind
Feb 14, 2022Copper Contributor
Lost administrator account two-step authentication
I turned on two-step authentication for organization administrator account,
but I lost my phone last week..
Now I can reset the account password by sending verification code to my email.
Do I have any way to get this administrator account back?
Thanks.
Solved.
I called to Microsoft China support center, report my question.
They confirmed my information, then reset the 2-factor.
Thanks to God.
Thanks to the China support center.
2 Replies
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- techwindCopper Contributor
Solved.
I called to Microsoft China support center, report my question.
They confirmed my information, then reset the 2-factor.
Thanks to God.
Thanks to the China support center.
- techwindCopper ContributorI just have this account as organization administrator.
This organization subscribed from another Microsoft account.