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techwind's avatar
techwind
Copper Contributor
Feb 14, 2022
Solved

Lost administrator account two-step authentication

I turned on two-step authentication for organization administrator account, but I lost my phone last week..   Now I can reset the account password by sending verification code to my email. Do I h...
  • techwind's avatar
    techwind
    Feb 16, 2022

    Solved.

    I called to Microsoft China support center, report my question.

    They confirmed my information, then reset the 2-factor.

     

    Thanks to God.

    Thanks to the China support center.

    techwind 

techwind's avatar
techwind
Copper Contributor
Feb 14, 2022
I just have this account as organization administrator.
This organization subscribed from another Microsoft account.

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