Forum Discussion
Diaaalaa
Oct 21, 2019Copper Contributor
Issue with Vision AI Developer Kit
Hello, I'm facing trouble with my Vision AI Developer Kit, I'm stuck at this point for hours, how long does it usually take? any solutions? Thanks in advance.
- Oct 22, 2019
Thanks for the update. If the web pages doesn't open at all it typically indicates that the devices are not in the same network after all. Do you happen to have physical cable attached to your laptop? If yes, you'll need to disconnect and only use WiFi. I have seen that in those cases it still defaults to physical connection. The easiest way to get a picture out from the device is to use HDMI display. Do you have a chance to do that? It needs to be native HDMI, most adapters don't work.
Can you do "adb shell docker ps" with ADB and confirm that all four default modules are running? edgeAgent, edgeHub, AIVisionDevKitGetStartedModule and WebStreamModule
Jussi Niemela
Microsoft
Oct 21, 2019Diaaalaa it should take a couple of minutes max, not hours.
Are you taking the camera into use for the first time, resetting it or re-configuring WiFi?
There is a known issue where the WiFi reconfiguration doesn't work reliably.
Do you have platform tools installed? Please check with adb shell ping www.bing.com that you camera is still connected to internet. Also, what color the leds are in the camera and are they blinking?
Diaaalaa
Oct 22, 2019Copper Contributor
Jussi Niemela
UPDATE
It's finally set now, I disconnected from the camera and connected to the same wifi my camera is connected to, but the live stream won't work.
- Jussi NiemelaOct 22, 2019
Microsoft
Thanks for the update. If the web pages doesn't open at all it typically indicates that the devices are not in the same network after all. Do you happen to have physical cable attached to your laptop? If yes, you'll need to disconnect and only use WiFi. I have seen that in those cases it still defaults to physical connection. The easiest way to get a picture out from the device is to use HDMI display. Do you have a chance to do that? It needs to be native HDMI, most adapters don't work.
Can you do "adb shell docker ps" with ADB and confirm that all four default modules are running? edgeAgent, edgeHub, AIVisionDevKitGetStartedModule and WebStreamModule
- DiaaalaaOct 22, 2019Copper Contributor
Jussi Niemela I just made sure that my laptop is connected to the same wifi as my camera.
My laptop is connected to wifi only, the only cable attached to it is the camera's data and power cable.I don't have an HDMI monitor at the moment, but I tried my TV screen and this is what it showed.
It's blinking in amber btw. (does that mean it's offline?)
Regarding the four modules, this is what it shows.
- Jussi NiemelaOct 22, 2019
Microsoft
Thanks for the additional information. Your TV screen will work and show the stream from the camera. If it shows the grey flower background it indicates that to the connection to the display works, but the AI model is not running. When the kit is set up correctly it'll show three solid green leds.
Are you using this at home or in an office environment? Is your kit grey, not white (is this an officially purchased kit of something else?)?
Can you run following ADB commands:
-adb shell cat /etc/version to confirm the firmware version that you have in the kit
-adb shell ping www.bing.com to check if the kit actually has an internet connection.
As you can see from the Azure screen shot none of the modules have been reported by the device so I am thinking there is an issue with the internet connectivity.
I think you'll need to start over and press the power button for 5 seconds so that the leds start to blink, connect to the devices AP and select "reset the device". But before that let's figure out the network connectivity.