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Kristian_Heim's avatar
Kristian_Heim
Icon for Microsoft rankMicrosoft
Aug 25, 2020

AIVision dev kit Camera default model not working

I am having an issue with the AIVision dev kit installed the latest firmware on the camera. I did factory reset and setup from scratch setting up new resource group and IoT Hub during the setup. At t...
Israr_2020's avatar
Israr_2020
Former Employee
Sep 09, 2020
Kristian_Heim - I can confirm there is no issue with latest firmware. If you are using old firmware then it might be problem. But after factory reset and with latest firmware it should work and it should identify objects as well.
  • Kristian_Heim's avatar
    Kristian_Heim
    Icon for Microsoft rankMicrosoft
    Sep 09, 2020
    Using newest firmware on both cameras
    • William_Tin's avatar
      William_Tin
      Copper Contributor
      Sep 09, 2020

      Kristian_Heim,  @Israr_2020 (Microsoft)

       

      Did the same.I do agree with Kristian there is problem.We have used latest firmware. And actually it was quite functional a month ago.

       

      Same method. Same model. Same camera. A month ago before my vacation time and of my team also, everything was ok. Using the same process a month later it does not work anymore. The service seems like broken.

       

      Once we tryed to apply the Custom Vision model built the frame for tagging and focus on faces just disappear as you can see with pictures added to the message (no frame anymore no tag no mask).

       

       

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