Forum Discussion
Kristian_Heim
Microsoft
Aug 25, 2020AIVision dev kit Camera default model not working
I am having an issue with the AIVision dev kit installed the latest firmware on the camera. I did factory reset and setup from scratch setting up new resource group and IoT Hub during the setup. At t...
Kristian_Heim
Microsoft
Aug 26, 2020I have tried that 3 times already. Setting everything up from scratch. Not working
priyanka-1234
Aug 26, 2020Former Employee
Are you using latest firmware? If not kindly upgrade it and try again.
- Kristian_HeimAug 27, 2020
Microsoft
Yes, I updated the firmware last week. Have tried to factory reset twice and gone through quick start successfully, removing and creating existing resource group and IoT Hub both times to make sure I start from scratch with OOBE experience. The camera is running and connected to IoT Hub afterwards, however, there does not seem to be any model running on the camera. Previously the default model has been running through factory reset.
- priyanka-1234Aug 27, 2020Former Employee
Kristian_Heim Yes that is correct when you do factory reset default model starts to run.Can you please provide me the screenshot of the error you are getting?
- Kristian_HeimAug 27, 2020
Microsoft
I am not getting any errors. 3 green lights on the camera. I can see it connected i IoT HUB. But it is not identifying objects like it is supposed to. I guessing there are some appropriate commands i can run on the camera to see if the environment is running correctly?