Forum Discussion
Viva Insights yields better results than Copilot
Is the Viva Insights Suggested Tasks being retired because Microsoft wants to sell more licenses for Copilot?
I have tried to prompt Copilot to give me the same level of detail that Viva Insights gives. I have not had any prompts in M365 Chat that have worked as successfully as Viva Insight. What suggested prompts do you have that have worked in Copilot to give the same level of detail?
From Microsoft Message Center
Retiring of Suggested Tasks Insight Type
MC714517 · QVC, INC.
We will be retiring the 'suggested tasks' insight type which may appear on profile cards on Teams and Outlook
When this will happen:
We will begin rolling out in early March 2024 and expect to complete by late March 2024.
How this affects your organization:
After this change, users will no longer see the 'suggested tasks' insight type on profile cards.
What you need to do to prepare:
You may consider updating your training and documentation as appropriate.
If your organization is AI-powered, Copilot offerings such as Microsoft 365 Chat may help users stay on top of their work. https://support.microsoft.com/en-us/topic/catch-up-on-things-quickly-with-microsoft-365-chat-cffb11c2-bb06-4d5b-bd4b-9497895daff3
https://support.microsoft.com/topic/suggested-tasks-in-viva-insights-b326af14-e527-43c2-a4d8-92f6700ce18f
3 Replies
- This is REALLY unfortunate and more than aggravating. I used this function A LOT given I am a C-Suite Executive Assistant with a lot of tasks coming in and going out via email. Co-Pilot is NOT effective. Please resume this function... we already pay a lot of money for our enterprise license and this should continue to be included. Getting a little pissed off at Microsoft desegregating functions and charging for every thing separately. Very disappointing and more like Apple than MS.
I am so disappointed the 'suggested tasks' feature is gone! My organization disables most plugins, and Viva insights was the exception so I was able to use this helpful feature to check that I had not missed a request in the hundreds of emails I get in a day....co-pilot is disabled by our company so now I am back to manually double checking emails :(. So much for AI making my job more efficient!
- I agree, the Suggested Tasks and Follow Up requests were incredibly helpful when you have so many emails! M365 Copilot doesn't even come close to finding the same suggestions. Disappointed Microsoft.
