Forum Discussion
viva insights is not working properly in sending scheduled email messages
look at this one down here, viva insights has this thing where you can schedule the action of sending emails, it prompts you this esp when the recipient is not in the working hours that a...
Christian_Errol_Hook didn’t get it btw! the problem is that the action buttons don’t respond after the message has been scheduled to be sent at that specific time. and what do you mean by the programming code of that program? I believe it’s a cloud based service developed and offered by ms, right? I am not aware that we can actually troubleshoot it by itself (source code) as we might not have access to it at all. Correct me if I am wrong… and if from the error msgs, that is the only thing I can find… something went wrong.
First, usually error messages have codes that you can look and hopefully find out what went wrong or I'm pretty sure that you have access to the rss feed "to" & " from" then you can pretty much diagnose the problem yourself?