Forum Discussion
Emadfoundation
Jun 20, 2026Copper Contributor
500 GBs of data inaccessible on 365 for Nonprofits
I manage a U.S. nonprofit that was using Microsoft 365 Business Premium through Microsoft’s nonprofit grant program. About a week ago, we suddenly lost access to our Microsoft 365 services. After...
jamiecross25
Aug 10, 2026Brass Contributor
So sorry about all this. I really hope something can be done about this.
I’d keep pushing Microsoft Support and specifically ask about tenant recovery, deleted OneDrive data, retention periods, and escalation. Hopefully someone here has found a quicker route through this particular maze.
- AnnieBachandAug 12, 2026Copper Contributor
We had the same thing. I opened a support ticket, went back and forth, then received an email that the issues had been resolved, so the case is closed!