Forum Discussion
500 GBs of data inaccessible on 365 for Nonprofits
I manage a U.S. nonprofit that was using Microsoft 365 Business Premium through Microsoft’s nonprofit grant program. About a week ago, we suddenly lost access to our Microsoft 365 services. After...
Hi, I'd treat this as urgent and open a Microsoft nonprofit/billing support case immediately. Ask specifically whether the tenant data is retained and what license or grace-period option can restore access. Avoid deleting users or changing the tenant until support confirms the safest recovery path.