Forum Discussion
stephen_dxc122
Jan 30, 2020Brass Contributor
Using a Shared Mailbox to manage team tasks
Hi I have been looking for information for this scenario. A user has a shared mailbox but wants to create tasks in the shared mailbox and assign them to team members. The idea being that the task...
Luis Rodrigues
Apr 15, 2020Iron Contributor
stephen_dxc122 There is a third party tool that I think does exactly what you're asking for. Check out Emailgistics.
They allow items in a shared mailbox to be assigned to specific people.
https://emailgistics.com/
Note that I haven't used it. I'm familiar with the product, but can't speak from experience.
Nevertheless, I think it might just meet your needs.