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saikelu
Sep 10, 2021Copper Contributor
User receiving message recall failure from a gmail account
Hi All,
One of the users in our organization sent an email to another internal user. When he tried to recall that message, he received recall failure from a Gmail address which is recipient's personal Gmail ID.
We've checked the below
- No email forwarding is present on user's account.(Not in Outlook or serverside)
- No audit logs related to recent forwarding creation.
- No events in message trace including extended trace related to forwarding.
Am I missing something? Please help.
1 Reply
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- aelahmadiCopper ContributorHi , what I experience recall that message out of organization not going to work, usually work within your organization.