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Russell Meyer's avatar
Russell Meyer
Brass Contributor
Nov 04, 2020

User Based Retention Policies

Has anyone seen an instance where you can not remove an exchange online account due to a USER based retention policy? I show a GUID but it doesnt align to anything in my retention policies or org level holds...Microsoft Support keeps insisting its an "unknown org retention policy" and was looking to zap it at the back end, but that is not a sustainable option especially since the data I am seeing is that its unique per user...

 

the error on remove-mailbox is that it can not execute the command due to "UserPolicies Applied: MBX(GUID):2,MBX(GUID):2" 

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