Forum Discussion
kenboundyscom
Aug 15, 2020Copper Contributor
Unable to send emails
I can receive my Microsoft Exchange emails on my iPhone but cannot send emails. This has only started to be a problem in the last ten days. Incidentally on my laptop I can receive and send. I have be...
kenboundyscom
Copper Contributor
James_Daniel the server is outlook.office365.com and it is only an issue on the i phone. Apple say the phone is ok and its an issue involving connection to the outgoing server. Note that I can receive emails on this device and receive and send on my laptop and i pad. Note that this is Microsoft Exchange.
My direct email is ken@boundys.com
James_Daniel
Aug 17, 2020Copper Contributor
This issue looks like connection/Sync between device and server when trying to send.
Please try to remove and re created account in mobile device.
Regards,
James Daniel
- kenboundyscomAug 17, 2020Copper ContributorHave done so Daniel without any change
- kenboundyscomAug 20, 2020Copper Contributor
James_Daniel I actually did that and could not get the account added back in to the phone! Now noone wants to own the issue. It's not an Apple issue - same problem with other phones that were used, Microsoft are not owning it either.