Forum Discussion
omboau
Oct 25, 2023Copper Contributor
UM mailbox issues
Hi all,
I Have an issue where a particular mailbox in the organisation plays the wrong greeting. We record a new greeting and it still plays the one recorded 2 years ago.
Is there anyway we are able to find and remove the old greeting using powershell?
Regards
Paul
- LeonPavesicSilver Contributor
Hi omboau,
to remove an old Welcome message and add a new one for a mailbox in Exchange Online using PowerShell, you can try to use the following steps:
1. Connect to Exchange Online:
If you're not already connected, you need to connect to Exchange Online using PowerShell. Here's how you can do it:Connect-ExchangeOnline
2. Remove the Old Welcome Message:
To remove the old welcome message, you can use the `Set-UMMailbox` cmdlet with the `-WelcomeMessageEnabled` parameter set to `$false`. Replace `<UserEmail>` with the email address of the mailbox for which you want to remove the old message.Set-UMMailbox -Identity <UserEmail> -WelcomeMessageEnabled $false
3. Add the New Welcome Message:
To add a new welcome message, you can use the `Set-UMMailbox` cmdlet with the `-WelcomeMessage` parameter. Replace `<NewWelcomeMessage>` with the text or path to the audio file for the new welcome message.Set-UMMailbox -Identity <UserEmail> -WelcomeMessage "<NewWelcomeMessage>"
4. Verify Changes:
You can verify that the welcome message has been updated by using the `Get-UMMailbox` cmdlet:Get-UMMailbox -Identity <UserEmail> | Select-Object WelcomeMessage, WelcomeMessageEnabled
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Kindest regards,
Leon Pavesic
(LinkedIn)- omboauCopper Contributor
Hi LeonPavesic ,
Thanks for taking the time to respond.
Unfortunately, I probably should have provided more info as we are still completely on-premise so that option is not available from my understanding.
Kind Regards
Paul